Privacy statement | IntroTeach

Last updated 14 October 2026.

1. Who we are

IntroTeach, Cyfle Dysgu and Teaching Expenditure are trading names of Introsport UK Limited (company number 06291158). We are a supply teaching agency and training provider working with schools in Wales, with bases at 7 Darren Close, Cowbridge, CF71 7DE and London House, Gorslas, Llanelli, SA14 7HP. In this statement “we”, “us” and “our” mean Introsport UK Limited.

Introsport UK Limited is the data controller of the personal information described here and is registered with the Information Commissioner’s Office (registration reference Z3455108). If you have any questions about this statement or how we use your information, contact us at info@introteach.co.uk, on 01269 400 500, or by post to Introsport UK Limited, London House, Gorslas, Llanelli, SA14 7HP.

This statement explains how we collect and use personal information about people who use our website, register with us to work, act as referees, submit timesheets, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).

2. The information we collect

If you contact us

Your name, email address and the message you send us.

If you register with us to work

You register with us using the registration form on this website.

Contact and identity details: name, title, email address, phone number, home address, date of birth and National Insurance number.
The role you are interested in, whether you speak Welsh, your teaching status and qualifications, Education Workforce Council (EWC) registration number, whether you are a newly qualified or early career teacher, preferred phase or subjects, and a summary of your experience.
Details of two referees (name, position, email address and phone number).
Your DBS status and, if you choose to give it, your DBS certificate number.
Health information: whether you have a health condition or disability that may affect your ability to carry out the essential duties of the role, or for which you may need reasonable adjustments or support, and any details you choose to give.
Criminal record information: whether you have any convictions or cautions that are not protected under the Ministry of Justice filtering rules, and any details you choose to give.
Your permissions, your marketing preference, and your confirmation that you have read this statement.

If you start registering but do not finish, we keep what you have entered so that you can continue later, and so that we can send you up to three reminders.

If you give a reference

Your name, position, organisation, contact details and relationship to the applicant, and the reference you give about them. We use this to assess the applicant’s suitability for work in schools; the reference is kept on the applicant’s file and may be shared with schools considering them for work.

If you use the IntroTeach app

The IntroTeach app is a separate service with its own sign-up. It holds your account details (name and email address), the availability and skills you choose to share, and, if you allow notifications, a device token so that we can send you notifications. It is linked to your registration by your email address.

If you work through us

Timesheets (the schools you worked at, your role and hours), your availability for future work, and whether you use the IntroTeach app. If you use the app, the availability you give us on your timesheet is also updated in the app.

Information from other people

We may receive information about you from your referees, the Disclosure and Barring Service (including the DBS Update Service where you have given us permission), the EWC register, and schools you have worked in.

3. How we use your information and our legal basis

To answer your enquiries — our legitimate interest in responding to people who contact us.
To assess your registration and find you suitable work, including contacting your referees and introducing you to schools — to take steps at your request before entering into a contract with you, and our legitimate interest in providing a reliable service to schools.
To carry out safer-recruitment and suitability checks (references, DBS, EWC, right to work) — to comply with our legal obligations, including the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and safeguarding requirements for work with children.
To pay you and keep records (timesheets, payroll, tax) — to perform our contract with you and to comply with legal obligations.
To obtain and use references about applicants — to comply with our legal obligations and our legitimate interest in placing suitable people in schools.
To send you reminders about an unfinished registration and information about work opportunities — our legitimate interest; you can ask us to stop at any time and each reminder includes a link to do so.
To send you IntroTeach news, offers and information about courses and events — as allowed by PECR for people who have registered with us (“soft opt-in”). You can opt out when you register by ticking the box provided, and every message includes a way to unsubscribe.
To keep our website and systems secure — our legitimate interest.

4. Health and criminal record information

Health information is “special category” data and criminal record information has extra protection in law. We ask for it only to make reasonable adjustments, to assess whether you can safely carry out the essential duties of roles working with children, and to meet our safeguarding obligations. We rely on:

for health information, Article 9(2)(b) UK GDPR and the employment condition in Schedule 1, Part 1, paragraph 1 of the Data Protection Act 2018;
for criminal record information, Article 10 UK GDPR and Schedule 1 of the Data Protection Act 2018 (paragraph 1, employment, and paragraph 18, safeguarding of children and individuals at risk).

We keep this information confidential. Only the staff who need it to process your registration can see it. We will share it with a school only where that is necessary — for example to arrange an adjustment you need — and we will discuss this with you first. Answering “yes” to either question does not automatically prevent you from registering. We hold an appropriate policy document, as required by the Data Protection Act 2018, setting out how we protect this information and how long we keep it.

5. Who we share your information with

Schools and local authorities where we put you forward for work, including your references, DBS, EWC and CV where you have given permission.
Your referees — we send them your name and the role you applied for so they can give a reference. We do not share the content of one referee’s reference with another referee.
The Disclosure and Barring Service, the EWC and HM Revenue & Customs as required for checks, registration and tax.
Our professional advisers, insurers, the police or regulators where the law requires it.
Service providers who process information on our behalf under contract and only on our instructions: Google Cloud and Firebase (website hosting, servers, file storage and app notifications), Supabase (database), Zoho (email), Web3Forms (delivering website form submissions to us) and Expo (app notifications).

Our database is held in the UK and our servers in the EU. App notifications and the delivery of website forms may involve providers in the United States. Some of these providers may process information outside the UK. Where they do, we make sure it is protected by UK adequacy regulations or by approved safeguards such as the UK International Data Transfer Agreement. We never sell your information.

6. How long we keep your information

Registrations that are started but not finished are deleted after 90 days.
Completed registrations and checks (including health and criminal record answers): while you are registered with us and for two years after we last provided work for you or last had contact with you, whichever is later. This is longer than the one year the Conduct Regulations require, so that we can deal with any questions or claims about work we arranged.
Timesheets and payroll records: six years from the end of the tax year they relate to, as required for tax and company records.
References: the same as the registration they relate to.
Enquiries: two years from our last contact with you.
Marketing preferences: if you opt out or unsubscribe, we keep a note of your email address so that we do not contact you again.

When these periods end we delete or anonymise the information, unless we need to keep it longer because of a legal claim or a legal obligation.

7. Your rights

You have the right to ask us for a copy of your information; to correct it; to have it deleted; to restrict or object to how we use it; and to receive it in a portable format. Where we rely on your consent you can withdraw it at any time. Some rights have exceptions — for example, we may need to keep records required by law. To make a request, contact us using the details in section 1. We will respond within one month.

If you are unhappy with how we have used your information, please contact us first. You can also complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint, 0303 123 1113.

8. Cookies and similar technologies

Our website does not use advertising or analytics cookies. While you are filling in the registration form, your browser temporarily stores your progress (in “session storage”) so you can continue in the same tab; it is cleared when you close the tab or finish registering. Some pages can show content from other services — a Google map on our contact page and YouTube videos on some news pages. These are not loaded until you click to show them; once loaded, Google or YouTube may set their own cookies or store information on your device.

9. Automated decisions

We do not make decisions about you using only automated processing.

10. Changes to this statement

We may update this statement. The latest version will always be on this page, with the date it was last updated.